Meet our Team

John Norton
John Norton
Vice President and Chief Operating Officer

John grew up in North Bay, Ontario, where he was an active member of the community. He was a competitive Flat Water Canoe racer and competed successfully at the National Level with the North Bay Canoe Club. Additionally, he was involved with the Alpine Ski community as a certified Ski Instructor and Coach. His experiences as a competitive athlete instilled a strong sense of the importance of team and the role of individual excellence in the success of the whole. He started his career in the automotive and rental industry with Murdoch Group Inc in 1993 in the rental branch. He was with them through numerous transitions including from Tilden to National and ultimately to the sale of Murdoch Group to Enterprise in 2009. His experience took him from the rental counter and cleaning vehicles to managing all aspects of the business including the Rental Operations, Fleet Acquisition and Remarketing and Sales and Leasing. In 2009, John lead the integration of Murdoch Group into Enterprise across Canada kick-starting their Canadian Fleet Management Division and the launch of Truck Rental. He built a reputation for being customer-focused with the unique ability to help customers operate cost-efficient fleets that included a combination of Ownership, Leasing and Rentals. He is committed to a high level of customer experience and believes that “Customer Service not an event, but a commitment.” A commitment he brings to multinational companies and local small businesses alike. When away from the office, John enjoys being outside with his family and friends. John grew up in North Bay, Ontario, where he was an active member of the community. He was a competitive Flat Water Canoe racer and competed successfully at the National Level with the North Bay Canoe Club. Additionally, he was involved with the Alpine Ski community as a certified Ski Instructor and Coach. His experiences as a competitive athlet...Read MoreRead Less

Andy  Conde
Andy Conde
General Manager

Born in Ottawa in 1971 from Portuguese immigrants, Andy was raised with a work ethic that is the driving force behind his dedication and professionalism. After finishing high school he started his career in the automotive industry at Saturn Saab Isuzu 417 in 1990. In 1999 he joined the team at Surgenor National Leasing, and accepted the position of General Manager in 2004. Andy's vast range of experience in the automotive industry over the last 34 years allows him to help clients with all of their automotive and financing needs. He proudly does so in four languages. Andy enjoys spending all his spare time with his beautiful wife and two wonderful children. He enjoys travelling to Portugal and Spain, spends his spare time building anything; his friends call him "MacGyver".Born in Ottawa in 1971 from Portuguese immigrants, Andy was raised with a work ethic that is the driving force behind his dedication and professionalism. After finishing high school he started his career in the automotive industry at Saturn Saab Isuzu 417 in 1990. In 1999 he joined the team at Surgenor National Leasing, and accepted the position o...Read MoreRead Less

Fanny  Chan
Fanny Chan
Controller

Fanny Chan is an associate member of CIMA (UK), CGMA. She has been working with Surgenor National Leasing in finance and administration for over 20 years. Fanny is passionate about forward thinking ideas, office automation and improving efficiency. She enjoys collaborating with team members to provide great customer support.

Antonella  Maddalena
Antonella Maddalena
Credit Manager

Antonella Maddalena has been working with Surgenor National Leasing in leasing and administration for over 10 years. Antonella enjoys working very closely with all of the Surgenor National Leasing Account Managers.

Chris  Colman
Chris Colman
Account Manager

Chris Colman moved to Ottawa in 1988 from Caledon, Ont., and currently resides in Orleans. He started with Surgenor National Leasing/Hertz in 1993, that's 30 years of service with the company. He is a proud father of four and passionate about music. Chris enjoys playing a few rounds of golf in his spare time. Chris advises business and individuals on the benefits of leasing and specializes in customized options for each client. His extensive knowledge of commercial vehicles, as well as domestic and import brands of personal vehicles, make him the go-to person for his clients. Companies and families requiring vehicles modified for the physically challenged will welcome Chris' expertise and wide range of product knowledge in this area.Chris Colman moved to Ottawa in 1988 from Caledon, Ont., and currently resides in Orleans. He started with Surgenor National Leasing/Hertz in 1993, that's 30 years of service with the company. He is a proud father of four and passionate about music. Chris enjoys playing a few rounds of golf in his spare time. Chris advises business and individu...Read MoreRead Less

Lee  McCoshen
Lee McCoshen
Account Manager

Originally from Vinton, Quebec, Lee McCoshen now calls Ottawa home. He and his wife currently live in Orleans, Ont. In his spare time, Lee can be found on a golf course with his friends, or on his boat fishing for bass in the Ottawa Valley. An active member of his community, Lee is now a proud member of the Ottawa Lions Club (Orleans Chapter), and the OBSS. With over 25 years of sales and leasing experience with Surgenor National Leasing, Lee has extensive expertise in managing the automotive and equipment needs of companies in the greater Ottawa area. Lee has received many sales awards during his tenure as Senior Account Manager, and has also completed extensive training in product knowledge. Lee advises business owners and individuals on the benefits of leasing and specializes in customized options for each client by working closely with them to determine the best fit for their needs. Ease of doing business and making strong connections with people is the foundation of Lee's success. His clients enjoy, and have come to expect his above average level of service and commitment. Companies and families requiring vehicles modified for the physically challenged will also welcome Lee's expertise and wide range of product knowledge in this area.Originally from Vinton, Quebec, Lee McCoshen now calls Ottawa home. He and his wife currently live in Orleans, Ont. In his spare time, Lee can be found on a golf course with his friends, or on his boat fishing for bass in the Ottawa Valley. An active member of his community, Lee is now a proud member of the Ottawa Lions Club (Orleans Chapter), and ...Read MoreRead Less

Sergine  Charrette
Sergine Charrette
Account Manager

Born and raised in Buckingham, Quebec, Sergine has lived in Gatineau since 1980. A proud mother, and sister to 7 siblings, she has a never-ending enthusiasm for life and meeting people. Her spare time is filled enjoying the trails of Gatineau Park, travelling, and swimming. Sergine joined the Surgenor Group of companies in 2013, after a 16 year career in sales and leasing and a successful first career in the banking industry. She proudly serves her clients in both official languages. She advises businesses and individuals on the benefits of leasing and specializes in customized options for each client. Her extensive knowledge of commercial vehicles and equipment, as well as personal vehicles, makes her the go-to person for her clients and an important contact for new clients looking to make changes to what they are driving.Born and raised in Buckingham, Quebec, Sergine has lived in Gatineau since 1980. A proud mother, and sister to 7 siblings, she has a never-ending enthusiasm for life and meeting people. Her spare time is filled enjoying the trails of Gatineau Park, travelling, and swimming. Sergine joined the Surgenor Group of companies in 2013, after a 16 year ...Read MoreRead Less

Dave Gough
Dave Gough
Account Manager

Dave is a true Ottawa home town boy. Born and raised in “Old Ottawa East”, he has lived with the many changes in our city over the last 60+ years. Dave has been active with The Rotary Club of Ottawa South and sat on the Board of Directors for the Ottawa Rotary Home. He continues to be active within the Rotary family. As a proud father of four, Dave has been active for many years in a variety of seasonal sports with his family. In his down time, Dave enjoys golf, boating and touring country roads for fine dining and coffee. Starting in the automotive sales and leasing business in 1982, Dave continues to work with individuals and companies assisting them with correct purchase decisions and lease options. As leasing grew in the mid 1990’s his business now included equipment and vocational truck leasing. Thirty-seven years later he has seen extended and second generations of family seeking assistance with their lease options. With his extensive truck and van training, Dave has seen small businesses in Ottawa grow to major accounts. In his work with non-profit organizations Dave has also acquired a vast knowledge in senior and specially modified vehicles for all levels of conversion. Please call on Dave at any time to experience a true level of service rarely experienced. Dave is a true Ottawa home town boy. Born and raised in “Old Ottawa East”, he has lived with the many changes in our city over the last 60+ years. Dave has been active with The Rotary Club of Ottawa South and sat on the Board of Directors for the Ottawa Rotary Home. He continues to be active within the Rotary family. As a proud father o...Read MoreRead Less

Michael J. Kennedy
Michael J. Kennedy
Account Manager

Born and Raised in Ottawa, Mike has always been around the car industry. he has been with the Surgenor family for over 30 years. having worked in most of the departments with in the company, this gives Mike a very good perspective and the know how to take care of his clients at the best levels.

Hassan Moussa
Hassan Moussa
Lease Administrator

Hassan moved to Ottawa in 1989, started in the car business in 1990, worked at a Honda dealership in Ottawa for twenty years, did sales, assistant manager and business manager, left the car business took a business administration program diploma worked in the college for almost two years, now he’s happy to be back in auto industry working with this amazing team, love to spend time with the family and travel to rediscover history.Hassan moved to Ottawa in 1989, started in the car business in 1990, worked at a Honda dealership in Ottawa for twenty years, did sales, assistant manager and business manager, left the car business took a business administration program diploma worked in the college for almost two years, now he’s happy to be back in auto industry working with...Read MoreRead Less